Privacy Policy

Welcome to Tamseel AI (“Tamseel AI”, “we”, “our”, or “us”), an AI-powered storytelling platform designed to help children learn, imagine, and grow through personalized stories, narration, music, and interactive educational experiences.

This Privacy Policy explains how we collect, use, store, protect, and share information when you use the Tamseel AI mobile application, website, and related services (“Services”).

By using Tamseel AI, you agree to this Privacy Policy.

Tamseel AI acts as the data controller for information collected through its Services.

1. Who We Are

Platform Name: Tamseel AI

Owner: Muhammad Usman

Country: Pakistan

Website: https://tamseelai.app

Support Email: support@tamseelai.app

2. Children’s Privacy and Safety

Tamseel AI is designed for children and families. We apply strict safeguards to create a safe and age-appropriate experience.

We do not knowingly collect personal data directly from children beyond what is necessary to operate the Service.

Our safety systems include:

• AI content moderation
• Safety filtering systems
• Restricted inappropriate content generation
• Parent-oriented controls
• Reporting mechanisms

We do not knowingly request sensitive personal information such as home address, phone number, government ID, or financial data.

If you believe a child has shared personal information, contact us at support@tamseelai.app.

3. Information We Collect

3.1 Account Information

Google Sign-In may provide:

• Name
• Email address
• Profile image
• Authentication identifiers

We do not store passwords.

3.2 Story Content

• Prompts, themes, characters, settings
• AI-generated stories
• Story preferences, likes, favorites
• Published and shared stories

3.3 AI-Generated Media

• Images
• Voice narration
• Audio and music

3.4 Device Information

• Device type and OS
• App version
• Language settings
• Crash logs and diagnostics
• Usage analytics
• Push notification tokens

4. Firebase and Third-Party Services

We use Google Firebase services including Authentication, Firestore, Storage, Cloud Functions, Analytics, Crashlytics, Cloud Messaging, Remote Config, and Performance Monitoring.

These services may process and transfer data internationally as part of cloud infrastructure operations.

https://firebase.google.com/support/privacy

5. AI Services and Processing

We use AI providers such as OpenAI and Google Gemini APIs to generate stories, images, and narration.

We do not use children’s personal data to train external AI models.

AI-generated outputs may occasionally contain inaccuracies and are automatically moderated for safety.

6. How We Use Information

• Generate personalized stories
• Create AI media
• Save user progress
• Improve safety and quality
• Provide recommendations
• Enable optional public sharing
• Improve performance and stability
• Customer support
• Prevent misuse and abuse

7. Public Stories and Community Features

Published content may be visible globally. Users should avoid sharing personal or sensitive data.

8. Push Notifications

We send reminders, updates, and recommendations. Notifications can be disabled.

9. Subscriptions and Payments

Payments are handled by Apple and Google. We do not store payment details.

10. Data Retention

Data is retained only as needed. Backups may persist up to 30 days. Aggregated analytics may remain.

11. Account Deletion

Users may request deletion. Some data may remain in backups or legal storage.

12. Data Security

We use encryption, access control, and monitoring, but no system is fully secure.

13. International Availability

Data may be processed globally via cloud providers.

14. Third-Party Services

We are not responsible for external privacy practices.

15. Future Features

We may update features and this policy over time.

16. Your Rights

Users may request access, correction, or deletion of data.

17. Changes to Policy

Updates may occur. Continued use means acceptance.

18. Contact

Muhammad Usman | https://tamseelai.app | support@tamseelai.app